Privacy Policy
At Coastal Yachting Australia, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform or use our marine services.
Information We Collect
We collect personal data that you voluntarily provide when engaging with our services, including but not limited to:
- Contact details such as your name, postal address, phone number, and email address.
- Information related to yacht sales, brokerage, charter bookings, or maintenance requests.
- Payment and billing information when you make transactions through our site or service.
- Data related to your preferences and interests in marine equipment or sailing instruction.
How We Use Your Information
Your information is used to provide, maintain, and improve our services, including:
- Processing and managing yacht sales, charters, repairs, and custom builds.
- Communicating with you regarding your enquiries, bookings, or service updates.
- Delivering marketing and promotional materials with your consent.
- Ensuring compliance with applicable laws and safety standards in marine services.
Data Sharing and Disclosure
We respect your privacy and do not sell your personal information. We may share your data with trusted third parties only in the following circumstances:
- With service providers assisting in yacht brokerage, charter management, or maintenance operations, under strict confidentiality obligations.
- When required by law, legal process, or regulatory authorities to comply with our legal obligations.
- To protect the rights, safety, or property of Coastal Yachting Australia, our customers, or others.
Cookies and Tracking Technologies
Our online platform uses cookies and similar technologies to enhance your experience, analyze site usage, and deliver relevant content. You can control cookie preferences through your browser settings.
Your Rights Under GDPR and Australian Privacy Laws
If you reside in regions governed by the General Data Protection Regulation (GDPR) or applicable Australian privacy laws, you have the right to:
- Access your personal data held by us.
- Request correction or deletion of inaccurate or incomplete data.
- Withdraw consent to processing where applicable.
- Object to or restrict certain types of processing.
- Receive your data in a portable format.
To exercise these rights, please write to us at our physical address listed below.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, to comply with legal obligations, and to resolve disputes.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, disclosure, or destruction.
International Transfers
Your information may be transferred to recipients located in countries outside Australia where we operate or engage service providers. In such cases, we ensure adequate protections are in place to safeguard your data in accordance with relevant laws.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children without parental consent.
Changes to This Privacy Policy
Coastal Yachting Australia may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted on our online platform.
Contact Information
If you have any questions or concerns about this privacy policy or our data practices, please contact us at our registered office:
Coastal Yachting Australia23 The Spit Road,
Suite 101,
Mosman, New South Wales 2088
Australia